Desktop Services

Adobe Reader Install Issues


Adobe Acrobat Reader DC should now be reinstalled on machines, and running as expected.

If you still don’t seem to have Adobe installed on your device, please try restarting and checking again.

If after a restart you can’t find it, or experience any issues, please raise a ticket on the Service Desk or e-mail your issue through to

Thank you for your patience, and apologies for any inconvenience caused.


As a result of an update that was pushed out yesterday, some users are reporting that Adobe Acrobat Reader DC is either missing or non-functional.

For anyone who needs to read PDFs in the meantime, you can view these from your web browser. Simply right-click the PDF > Open With > Google Chome/Edge/Firefox.

If you require urgent access to Adobe Acrobat Reader DC, please log a ticket on the Service Desk at

The team are currently working towards a solution for all users.