INTOConnect

Service Issue: INTOConnect

Resolved

INTOConnect has been restored and should now be running as expected.

If you continue to experience issues, please raise a ticket on the Service Desk or e-mail your issue through to servicedesk@intoglobal.com

Thank you for your patience, and apologies for any inconvenience caused.

Investigating

INTOConnect is experiencing slow loading times, users may be unable to access the site.

Please bear with us whilst we continue to investigate.

Monitoring

We have had confirmation that the site should now be running as normal.

We are monitoring the site for any changes, and will continue to monitor through the day.

Investigating

Users may find INTOConnect is unavailable due to a fault which occurred overnight.

The team continues to work around the clock to resolve these issues, and as always we will provide updates as we continue to make progress on this issue.

Updated

The team are planning to push an update to INTOConnect at 5pm today.

We kindly request that all users finish their work and log out of the system before this time, as you will be forced out of the system for an emergency upgrade.

Investigating

INTOConnect is experiencing issues with slow load times.

Users may experience issues accessing the site, or logging in to the site.

The team is continuing to work on this and we will provide updates as soon as we can.

Monitoring

INTOConnect is back up and functioning, but the team are continuing the monitor the site for further issues and are investigating the cause of the issue.

We will keep you updated and provide further updates as we have them.

Investigating

INTOConnect is currently experiencing issues with slow load times.
Users may experience issues accessing the site, or logging in to the site.

The team is currently working on this and we will provide updates as soon as we can.