If a service shows as operational and you are still experiencing issues, please log a ticket at servicedesk.intoglobal.com

Service Issue: VPN
Problem Identified

The team believe they have found the issue and have deployed a fix to try and resolve this.

We are monitoring the situation and will provide an update soon.

More Information
Core Systems and Services / VPN

Core Systems and Services

Degraded
Conferencing Suites
Desktop Services
Email Services
Internet
Workday
IT Service Desk (Freshservice)
Microsoft Teams
Office 365
Power BI / OneSight
Service Maintenance: Power BI / OneSight
Report Manager
Salesforce
Telephony/Ring Central
VPN
Service Issue: VPN

INTO Services

Operational
INTOConnect
INTONet
INTOPay
INTOStudy
INTO's Online Learning Environment (Brightspace)
Partner Portal
Room Service
Turnitin

IT & Infrastructure

Operational
Printing Services
Jira
Confluence
Asset Bank

Recent History

Service Issue: Power BI / OneSight
Core Systems and Services / Power BI / OneSight
No events for 5 days!
Service Issue: Brightspace
INTO Services / INTO's Online Learning Environment (Brightspace)
Service Issue: OneDrive Desktop App
Core Systems and Services / Desktop Services
REVISED Service Maintenance: Student Sites
2 Affected Services:
No events for 1 day!
Service Maintenance: INTOConnect
INTO Services / INTOConnect
No events for 8 days!
Service Issue: Power BI / OneSight
Core Systems and Services / Power BI / OneSight
No events for 6 days!
Service Outage: Manchester telephony
Core Systems and Services / Telephony/Ring Central
Service Issue: Power BI / Onesight
Core Systems and Services / Power BI / OneSight
View more